Europe & UK 5€ / 5 - 10 business days

Rest of the World 30€ / 7 -14 business days

Please note, that for environmental reasons, all incoming orders will be collected until the end of the month and are then printed in one go. The shipment follows at the beginning of the following month.

When your order has been shipped, you will receive an email notification from me which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 14 days (UK and Europe) or 21 days (international) of receiving your shipping confirmation email, please email me with your name and order number, and I will look into it for you.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Osmar Siegert is not responsible for these charges if they are applied and are your responsibility as the customer.

Unfortunately, I do not offer returns or exchanges on any products. Check the Widerrufsbelehrung for more information.

In the event that your order arrives damaged in any way, please email me as soon as possible with your order number and a photo of the item’s condition. I address these on a case-by-case basis but will try my best to work towards a satisfactory solution.